Update: These positions have been filled. Be sure to check our careers page for additional positions as they become available.

We are looking for two (2) part-time team members to provide customer support for ChopperExchange.com and CycleCrunch.com, as well as to assist other team members with various projects when needed.

Responsibilities

  • Answer income customer support calls and e-mail messages
  • Review and confirm customers’ motorcycle listings (classifieds ads)
  • Write and mail Thank You cards to new customers
  • Review and send out online messages from interested buyers
  • Fold and mail monthly invoices
  • Prepare and mail welcome packets for newly signed motorcycle dealers
  • Provide support for member motorcycle dealers
  • Review customer testimonials
  • Write and mail Congratulations cards to customers who recently sold their motorcycle
  • Assist other team members with various projects

Requirements

  • Strong customer service skills
  • Strong verbal, written and nonverbal communication skills
  • Ability to learn new ideas, skills and technologies
  • Commitment to quality and punctuality

Professional Experience

1-2 years of customer service or administrative support experience

Education

High school diploma or higher

Compensation

$12 / hour

Work Schedule

9:00 AM – 1:00 PM or 1:00 PM – 5:00 PM, Monday – Friday

Benefits

  • 16 paid personal hours
  • 16 paid sick hours
  • Paid birthday off (4 hours)
  • Nine paid company holidays (4 hours per holiday day off)

Office Environment

  • Small office
  • Casual
  • Downtown

Start Date

June 20th, 2018

How to Apply

Email your résumé as a PDF or Word document to careers@kapokmarketing.com. A cover letter is optional. Please do not call our office. We will set up interviews via email for efficiency purposes.