Job Description

We are looking for an organized and professional person to help us with customer service, general administrative tasks, and light bookkeeping. We will provide training.

Type of Employment

Full-time (40 hours per week)

Compensation

$13 / hour

Work Schedule

8:00 AM – 5:00 or 8:30 AM – 5:00 PM ET, Monday – Friday

Responsibilities

  • Provide customer service (email, social media and telephone) for ChopperExchange, CycleCrunch, and Biker Marketing. You do not need to know anything about motorcycles, as long as you are willing to learn.
  • Confirm motorcycle listings on ChopperExchange and CycleCrunch
  • Prepare and mail dealer welcome packets
  • Write and mail Thank You cards
  • Correspond with member dealers
  • Work with internal team members
  • Review and send out buyer messages on ChopperExchange and CycleCrunch
  • Record sales transactions in QuickBooks Online (daily)
  • Create and mail invoices (monthly)
  • Reconcile QuickBooks Online accounts (monthly)
  • Assist with other office tasks

Requirements

  • Strong customer service skills
  • Exceptional verbal, written and nonverbal communication skills
  • Ability to learn new ideas, skills and technologies
  • Commitment to quality and punctuality
  • Some understanding of basic bookkeeping/accounting
  • Interest in working in a small company office environment

Education

High school diploma or more

Experience

1-2 years of customer service, administrative or other business-related work

Benefits (Full-time Only)

  • Health insurance (medical and dental)
  • Paid time-off
  • Paid half Friday once each month
  • Free parking (first come, first serve)
  • Casual office environment
  • Small team
  • Opportunity to learn various business and marketing skills

Office Environment

  • Small office
  • Casual
  • Downtown

Start Date

Immediately or two weeks from hire date

About Kapok Marketing

We are a digital marketing agency and a parent company of ChopperExchange, CycleCrunch and Biker Marketing. Our office is located in the Legal Building near the Mirror Lake Public Library downtown St. Pete.

How to Apply

Email your résumé as a PDF or Word document to careers@kapokmarketing.com. A cover letter is optional. Please do not call our office. We will set up interviews via email for efficiency purposes.