While most of us have a personal Facebook profile (timeline), many people have never created a business Facebook Page and/or do not know the difference between the two. Facebook Pages are not people. They cannot have friends. Instead, people with Facebook profiles (timelines) can Like (follow) Facebook Pages in order to regularly see their posts in […]
Within the last 30 days, the world witnessed Candace Payne (the Chewbacca Mom) become an Internet sensation because of a short video she recorded while trying on a Chewbacca mask she purchased at Kohl’s. In addition to Internet and TV exposure, the Chewbacca Mom also has earned almost $500,000 in gifts and scholarships for her […]
Most people think of eBay.com as a huge website where you can buy anything under the blue sky. In fact, according to Alexa.com, eBay is the 7th largest website in the United States. But even a powerhouse like eBay comes to a point when things start to crumble a bit. The current success of Amazon […]
If you want to truly understand your customers and be the absolute best in your industry, you need to track and keep track of as many data points, or pieces of information, within your business as possible. If you’re not, you really are losing out on information, customers, and worst of all, sales.
FOR IMMEDIATE RELEASE: Saint Petersburg, FL – Kapok Marketing (Kapok) has committed two Tampa Bay Lightning VIP Club Lexus Lounge tickets to the Gala Royale 2016 to help the Children’s Dream Fund. The dream-fulfilling Children’s Dream Fund helps children ages 3-18 with a life-threatening illness in West Central Florida experience their dream.
Gone are the days of mass-market advertising that appealed to homogenized tastes and offered few product choices. Companies now focus on the total customer experience. We not only want our customers/clients to be satisfied, but we also want them to be so satisfied that they always choose us over our competitors. This is when we […]
As human beings and perpetual competitors in the game of life, we are regularly faced with personal and professional challenges. A good chunk of those challenges are disputes and negotiations with other human beings. The struggle is to get what we want while keeping our image and reputation in tact.
According to Newegg.com, more than 85% of American consumers between the ages of 18 and 34 own a smartphone. This percentage slightly drops to 61% among consumers who are 51-64 years old. Finally, 46% of consumers who are older than 65 own a smartphone.
Customer acquisition, order fulfillment, and customer support are the most important pillars of most businesses’ humble beginnings. Then, things start to take off, often faster than expected, and everyone scrambles just to get the orders out and keep things moving with too many delays. Things that were once important, such as customer support and relationship […]
Online marketing, including social media, is a game of finding the ideal balance between quantity and quality. The goal is to have the most relevant content and reach as many people as possible while spending as little money as possible. Then, of course, tracking the results. All of that sounds great and dandy until it […]
According to the Pew Research Center, 74% of Americans interact with their friends and brands on social networks. This statistic is at 89% for the 18-29 age group. Some of the most popular social networks are Facebook (1.4 billion users), LinkedIn (360 million users), Twitter (300 million users), Instagram (200 million users), and Pinterest (72 […]
FOR IMMEDIATE RELEASE: Saint Petersburg, FL – Kapok Marketing (Kapok) has launched as a new generation marketing firm aimed at bringing Social Media and Internet presence of Tampa Bay area small businesses to the next level. Kapok was founded by local experts in both IT and marketing fields, providing them a unique ability to assist […]