Most people think of eBay.com as a huge website where you can buy anything under the blue sky. In fact, according to Alexa.com, eBay is the 7th largest website in the United States. But even a powerhouse like eBay comes to a point when things start to crumble a bit. The current success of Amazon […]
Posts by Mirela:
Gone are the days of mass-market advertising that appealed to homogenized tastes and offered few product choices. Companies now focus on the total customer experience. We not only want our customers/clients to be satisfied, but we also want them to be so satisfied that they always choose us over our competitors. This is when we […]
As human beings and perpetual competitors in the game of life, we are regularly faced with personal and professional challenges. A good chunk of those challenges are disputes and negotiations with other human beings. The struggle is to get what we want while keeping our image and reputation in tact.
According to Newegg.com, more than 85% of American consumers between the ages of 18 and 34 own a smartphone. This percentage slightly drops to 61% among consumers who are 51-64 years old. Finally, 46% of consumers who are older than 65 own a smartphone.
Customer acquisition, order fulfillment, and customer support are the most important pillars of most businesses’ humble beginnings. Then, things start to take off, often faster than expected, and everyone scrambles just to get the orders out and keep things moving with too many delays. Things that were once important, such as customer support and relationship […]
Online marketing, including social media, is a game of finding the ideal balance between quantity and quality. The goal is to have the most relevant content and reach as many people as possible while spending as little money as possible. Then, of course, tracking the results. All of that sounds great and dandy until it […]
According to the Pew Research Center, 74% of Americans interact with their friends and brands on social networks. This statistic is at 89% for the 18-29 age group. Some of the most popular social networks are Facebook (1.4 billion users), LinkedIn (360 million users), Twitter (300 million users), Instagram (200 million users), and Pinterest (72 […]